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McFit: Why are all courses rated with 3 out of 5 stars?

Question by Guest | 01/02/2018 at 20:18

Some time ago, I wanted to try out McFit's best cybertraining course, and I just clicked through the reviews on the screen at the gym course room.

There I made a strange discovery: every course offered there had the rating 3 out of 5 stars! There was no better course and no worse course.

I also looked at the cycling courses afterwards, it was the same here. I did not let things go, so I looked for some new Cyberrobic classes right after the show and systematically went through all the courses - again with the same result! How can that be?

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I have already noticed that and I also asked the employees at that time, but they were surprised, too.

In principle, there are three possible reasons:

  • Most members rate the courses in the middle range, few are rating the courses very well or very bad. This always results in a middle value and thus the 3. Perhaps the software is badly programmed so that the calculation always amounts to the middle and makes no nuances recognizable. Defacto, the reviews are not comparable.
  • Maybe McFit does not even want the reviews to be public and McFit uses the evaluations only internally. To show anything at all, the 3 is displayed because this value is the most plausible.
  • Maybe the courses were all rated too bad, so McFit pulled the ripcord and just set everything to 3, so it does not look like the courses are so bad.

Unlikely is actually each of the scenarios, McFit can actually not do so. Maybe someone else knows more about it.r.
01/02/2018 at 21:14

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